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Meet Jill & Jerry – the Couple Behind Shields Travel

Jerry and Jill with lighthouse

At Shields Travel, we believe travel is more than a destination — it’s a shared experience that enriches your life in unexpected and lasting ways.

Our journey began in a deeply personal way. After the tragic passing of a close family member, we found ourselves rethinking everything. We stopped putting off travel for “someday” and decided to embrace it while we still could — even while working full time. That change of mindset transformed our lives. With each cruise, we didn’t just explore new places — we reconnected, grew closer, and rediscovered joy together.

As we cruised more often, friends and family started reaching out with questions. How did we book? What cruise line was best? What should they expect? We realized we could save people the stress of figuring it all out and instead offer them the gift of a vacation they didn’t have to worry about. That’s how Shields Travel began.

A Team Effort Built on Trust

Jerry and Jill sailing near cruise ship

Shields Travel is a true partnership. Jerry is a registered travel advisor with Nexion Canada since 2019, and handles vendor coordination, payments, and all the fine details of the booking process. Jill brings warmth, enthusiasm, and insight, helping clients talk through their vacation dreams and understand what kind of experience they’re really looking for.

Together, we blend technical expertise with a personal touch. Jerry’s the numbers and logistics guy. Jill is the people person. It’s a perfect combination — and our clients feel it.

Why We Cruise — And Why We Think You Should Too

We believe there’s a cruise for everyone — not just a cruise line, but the right ship, itinerary, and onboard experience. Sometimes spending just a little more creates a vacation that’s richer, more memorable, and more aligned with what you truly want.

Our first Northern Europe cruise was life-changing. We’ll never forget sitting on a quiet street in Bruges, eating waffles alfresco, tears in our eyes because we couldn’t believe how beautiful the moment was. We looked into our camera and said, “Get out there and travel. It’s worth it for moments like this.” That’s the kind of emotion and meaning we want for our clients, too.

Being Real — On and Off Camera

Jerry and Jill dressed for formal night

Through our YouTube channel, Cruising Canucks, we’ve had the joy of connecting with cruise lovers from all over the world. And the most common thing people tell us when they meet us in person?

“You’re exactly the same in real life as you are on camera.”

That means everything to us. We pride ourselves on being 100% authentic — whether we’re on a call, writing an email, or helping you plan the perfect getaway.

Our Experience

What It’s Like to Work With Us

We want our clients to feel completely taken care of — like they now have our expertise and years of experience working for them. We aim to create vacations so special, you’re already thinking about your next one before the current trip is even over.

We’re not your average travel agency. We’re a duo who blends friendliness with precision, personal connection with professional service. We’ve hosted group cruises where strangers became lifelong friends — not just with each other, but with us.

A Note About Who We Work With

We’re a boutique travel consultancy by design — not a high-volume agency. That means we don’t work with every traveler who reaches out, and we don’t believe we’re the right fit for those focused on finding the lowest possible price or chasing discounts.

Instead, we choose to work with clients who value thoughtful planning, curated experiences, and personalized service. By being selective, we’re able to give our full attention to each client’s journey — and deliver the kind of support and insight that truly enhances your travel.